Drawn from a range of talents and expertise, all of the CGA team are connected by a passion for the customer and a proven track record of individual achievement at an operational level at many of the world’s most exciting and respected companies.
 
From Plc board room to shop floor, from consulting room to design studio, we all share a passion for developing experienced based customer propositions, and we have the experience of how to deliver change in business.

Our uniqueness comes with our passion & drive to make a difference : we're building something new at CGA and want people to challenge us and help drive change for our clients. We celebrate open minds, fresh thinking and innovative, creative ideas.

We are a learning community : we're committed to bringing together a community of outstanding individuals with backgrounds in retail, fmcg and e-commerce, to share their expertise across disciplines and countries to create a sense of belonging, trust and confidence.

We also pride ourselves on delivering measurable impacts : our specialists combine their expertise and wisdom with CGA's unique methodologies to help deliver tangible business results and inspiring customer experiences.

Chris Garthwaite, Founder & CEO, CGA
Andy Gannon , Chairman, CGA
Tracy Collyer, PA to CEO and Office Manager, CGA
Rick Harris, Director of Insight, CGA
Amanda Forshew, Principal Associate
Amber Nicholls, Principal Associate
Kaaren Brook, Associate
David Holmes, Associate
Debbie Standish, Associate
Jill Arch, Associate
Nicky Granger, Writer
Dr James Bellini, Associate
Kay Fisher, Associate
Allison Savage, Commercial Operations Manager, CGA
Martin Williams, Principal Associate
Olivia May, Associate