At CGA, we love to share our knowledge and thinking. Keep checking in here for our upcoming events – come and join us! 

Customer Centric Productivity Gain

Webinar – Customer Centric Productivity Gain

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Webinar - Customer Centric Productivity Gain hosted by Graham Ryan and Tim Easton. * Copyright© CJWG Associates Limited 2018 If you would like to talk to us personally about we…

CX Webinar: 21st Century Customer Engagement – A Renault Case Study

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Now Fully Booked Running a successful Voice of Customer (VoC) program and linking customer experience outcomes to commercial results is not easy. The automotive industry in particular is being challenged by a…

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