HUMANISING DIGITAL
Balancing automation and empathy in the customer experience landscape
Presented by Chris Garthwaite, CEO, CGA Experience
Automation, AI, algorithms. Brilliant for efficiency and personalisation, but what about your customers? What kind of experience are they getting? And do they really like dealing with companies that have lost the human touch?
A recording of our webinar is available. Click here to watch it and learn how to strike the perfect balance between automation and empathy.
by ForgetWP®