InsightsNews & Events CGA and STRAT7 enter strategic partnership Leading customer experience consultancy CGA today announced that it has formed a strategic partnership with…Sarah HessJanuary 26, 2023
InsightsNews & Events Customer centric transformation – the formula to a successful change programme Customer centric transformation - the formula to a successful change programme The number one requirement…Sarah HessOctober 26, 2022
InsightsNews & Events Consumer Duty – a matter of compliance or something more? Consumer Duty is the latest regulatory change from the FCA intended to protect the interests…Sarah HessSeptember 26, 2022
InsightsNews & Events Creating value & differentiation in B2B2C supply chains In complex supply chains, how does a B2B provider embrace knowing their immediate customer as…Sarah HessSeptember 8, 2022
InsightsNews & Events The importance of customer experience in the property sector Recent global events have brought on many changes in a variety of sectors, and commercial…Sarah HessSeptember 7, 2022
News & Events Reaping the benefits of a CX maturity audit – watch the webinar recording If you are considering embarking upon a change programme, it is wise to have an…Sarah HessMay 20, 2022
News & Events Congratulations TfL on a great win at the ICS Award 2021 ‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…MartinaOctober 21, 2021
News & Events Knowledge Group forges partnership with CGA the UK’s leading customer experience consultancy Abu Dhabi, United Arab Emirates—12th July 2021: Knowledge Group, the training, development and consulting arm…MartinaJuly 12, 2021
News & Events In Customer Experience, two worlds are better than one ANNOUNCING A NEW COLLABORATION BETWEEN CGA AND REALSERVICE TO SUPPORT THE DRIVE FOR CHANGE IN…MartinaMarch 2, 2021
News & Events Experience Makers launches short course with Bartlett Real Estate Institute Experience Makers and the Bartlett Real Estate Institute have launched the CX in Real Estate – Future Leaders…MartinaFebruary 17, 2021