In complex supply chains, how does a B2B provider embrace knowing their immediate customer as…
Sarah HessSeptember 8, 2022
If you are considering embarking upon a change programme, it is wise to have an…
Sarah HessMay 20, 2022
‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…
MartinaOctober 21, 2021
Abu Dhabi, United Arab Emirates—12th July 2021: Knowledge Group, the training, development and consulting arm…
MartinaJuly 12, 2021
ANNOUNCING A NEW COLLABORATION BETWEEN CGA AND REALSERVICE TO SUPPORT THE DRIVE FOR CHANGE IN…
MartinaMarch 2, 2021
Experience Makers and the Bartlett Real Estate Institute have launched the CX in Real Estate – Future Leaders…
MartinaFebruary 17, 2021
As we lockdown restrictions continue to ease, customer forecasting for demand and cost is exceptionally…
MartinaOctober 7, 2020
We're really proud to have been listed in Forrester's Now Tech: Customer Experience Strategy Consulting…
MartinaOctober 6, 2020
In a world facing chaos and recession it is instinctive to turn to our heroes…
MartinaOctober 5, 2020
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