CGA Empathy LAB win 'People Skills and Diversity Award' at the UK Rail Innovation Awards…
Kate GodfreyJune 27, 2024
Leading customer experience consultancy CGA today announced that it has formed a strategic partnership with…
Sarah HessJanuary 26, 2023
Customer centric transformation - the formula to a successful change programme The number one requirement…
Sarah HessOctober 26, 2022
Consumer Duty is the latest regulatory change from the FCA intended to protect the interests…
Sarah HessSeptember 26, 2022
In complex supply chains, how does a B2B provider embrace knowing their immediate customer as…
Sarah HessSeptember 8, 2022
Recent global events have brought on many changes in a variety of sectors, and commercial…
Sarah HessSeptember 7, 2022
If you are considering embarking upon a change programme, it is wise to have an…
Sarah HessMay 20, 2022
‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…
MartinaOctober 21, 2021
Abu Dhabi, United Arab Emirates—12th July 2021: Knowledge Group, the training, development and consulting arm…
MartinaJuly 12, 2021
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