CGA | the UK’s leading customer experience consultancyCGA | the UK’s leading customer experience consultancy
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  • OUR OFFERING
  • OUR SERVICES
    • Customer experience and journey mapping
    • Customer experience transformation
    • Heartbeat®
    • Customer insight, research and analysis
    • Voice of the customer
    • Customer satisfaction metrics
    • Experience design & process redesign
    • Employee engagement
    • Coaching and development
  • ABOUT US
    • Our team
    • Careers
    • Our partners
    • News & events
  • CASE STUDIES
  • INSIGHTS
  • GET IN TOUCH

C: +44 (0)1483 209 586
E: info@cgaexperience.com

Find out the latest from CGA

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News & Events

Navigating cost and customer need

Forrester’s Now Tech: Customer Experience Strategy Consulting Practices Report

The Name’s Bond…

Enduring B2B Relationships during Covid 19

Where does the customer fit in the Covid-19 crisis?

CGA, Navigators of Experience

Cultural Transformation

Mobility as a service

Rail can help save the planet, but government and the industry need to get it right first

Real Service & GRESB 4th Annual CX Seminar – hosted by the Crown Estate

Top Customer Experience Trends That Will Emerge in the Next 5 Years

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