It is easy to get excited about the opportunities for customer experience in the digital…
Sarah HessJuly 26, 2022
“The definition of insanity is doing the same thing over and over again and expecting…
Sarah HessMay 6, 2022
Technology or operationally driven businesses often struggle to get the balance right between chasing a…
Sarah HessApril 25, 2022
In the past, brands competed with brands and companies competed with companies in a commercial…
Sarah HessApril 14, 2022
No one is talking about the pandemic at the moment and the environmental crisis is…
Sarah HessMarch 21, 2022
Putting car manufacturers in the driver’s seat A potential change in legislation around self-driving vehicles…
Sarah HessFebruary 7, 2022
The new reality Much about life has changed during the past two years and some…
Sarah HessJanuary 20, 2022
Cities around the world have seen a fundamental change in the way we use property…
Sarah HessDecember 17, 2021
In our October Navigator Forum, we opened an area of conversation that will continue to…
Sarah HessNovember 16, 2021
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