We’ll be in touch very shortly. In the meantime, please feel free to explore some of our insights!
Insights
At CGA, we are continually thinking, creating and sharing. Read some of our insights from the field.
CGA Empathy LAB win 'People Skills and Diversity Award' at the UK Rail Innovation Awards 2024 CGA are thrilled to announce that CGA Empathy LAB has been awarded the 'People…
We asked our network of customer experience leaders about their CX priorities for the coming year and what they believed their biggest challenges to be. In CGA's 2024 CX Navigator…
Language, listening and cultural context: why words matter Much of creating, understanding and improving customer experience, particularly at the point of research, is about listening. What's said, what's not…
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Knowledge Group
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