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Insights

At CGA, we are continually thinking, creating and sharing. Read some of our insights from the field.

Customer centric transformation – the formula to a successful change programme

| Insights, News & Events | No Comments
Customer centric transformation - the formula to a successful change programme The number one requirement to ensure a successful change programme is the strong engagement and sponsorship of leadership. But…

Consumer Duty – a matter of compliance or something more?

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Consumer Duty is the latest regulatory change from the FCA intended to protect the interests of retail consumers. During a time of substantial instability for consumers, the regulation wants providers…

Creating value & differentiation in B2B2C supply chains

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In complex supply chains, how does a B2B provider embrace knowing their immediate customer as well as the end customer or user? This conversation between CGA's expert on customer centric…

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Knowledge Group

Tel: +971 2 501 5454
Fax:+971 2 586 6782
Email: info@knowledgegroup.co

Website: www.knowledgegroup.co