Time to change perspective: Digital Transformation
Digital transformation through the customer lens Why is it that in 2019/20, 70% of all…
Andy GalliersNovember 19, 2020
Moral Leadership
It is not the most intelligent or strongest that survives, but the one most able…
Andy GalliersNovember 3, 2020
Changing Customer Values
Without doubt the Covid-19 crisis has had a profound impact on people’s lives. Whilst the…
Andy GalliersOctober 8, 2020
Navigating cost and customer need
As we lockdown restrictions continue to ease, customer forecasting for demand and cost is exceptionally…
Andy GalliersOctober 7, 2020
Forrester’s Now Tech: Customer Experience Strategy Consulting Practices Report
We're really proud to have been listed in Forrester's Now Tech: Customer Experience Strategy Consulting…
Andy GalliersOctober 6, 2020
The Name’s Bond…
In a world facing chaos and recession it is instinctive to turn to our heroes…
Andy GalliersOctober 5, 2020
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