The commercial value of communities Insights The commercial value of communities In the past, brands competed with brands and companies competed with companies in a commercial…Andy GalliersApril 14, 2022
Learning to live with customer angst Insights Learning to live with customer angst No one is talking about the pandemic at the moment and the environmental crisis is…Andy GalliersMarch 21, 2022
Business as usual? – Our CEO’s thoughts Uncategorized Business as usual? – Our CEO’s thoughts Business as usual? We celebrated 20 years in business last year at CGA, a milestone…Andy GalliersMarch 18, 2022
Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 2 Insights Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 2 Putting car manufacturers in the driver’s seat A potential change in legislation around self-driving vehicles…Andy GalliersFebruary 7, 2022
Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 1 Insights Live, work & travel – Exploring the themes of a rapidly changing customer horizon PART 1 The new reality Much about life has changed during the past two years and some…Andy GalliersJanuary 20, 2022
How can we make commercial property a valuable business in 2022 and beyond? Insights How can we make commercial property a valuable business in 2022 and beyond? Cities around the world have seen a fundamental change in the way we use property…Andy GalliersDecember 17, 2021
From mobility to mindset: how can businesses navigate a world that even AI can’t predict? Insights From mobility to mindset: how can businesses navigate a world that even AI can’t predict? In our October Navigator Forum, we opened an area of conversation that will continue to…Andy GalliersNovember 16, 2021
Congratulations TfL on a great win at the ICS Award 2021 News & Events Congratulations TfL on a great win at the ICS Award 2021 ‘Huge congratulations to Siobhan Jared, Tom Atkinson and the Customer Experience team at TfL property…Andy GalliersOctober 21, 2021
Back to the future: human interaction is here to stay Insights Back to the future: human interaction is here to stay In 2021, CGA celebrates the milestone of being 20 years old and the world has…Andy GalliersOctober 7, 2021
Customer angst and anxiety – what does it mean for your business? Insights Customer angst and anxiety – what does it mean for your business? Anxiety might be a part of the human condition, and it’s not a new factor…Andy GalliersJuly 26, 2021