Insights Why empathy requires listening on a meaningful level Language, listening and cultural context: why words matter Much of creating, understanding and improving…Kate GodfreyAugust 29, 2023
Insights How much customer research really gets used? How much customer research really gets used? At CGA one of the things we're…Kate GodfreyAugust 29, 2023
InsightsNews & Events Strictly Empathy! Is empathy the greatest disruptor for modern businesses? In 2021, Rose Ayling-Ellis left Strictly…Kate GodfreyJuly 7, 2023
Insights Empowering long-distance electric car journeys: closing the customer experience gaps In recent years, electric vehicles (EVs) have gained growing popularity due to their eco-friendly nature…Kate GodfreyMay 24, 2023