InsightsNews & Events The importance of customer experience in the property sector Recent global events have brought on many changes in a variety of sectors, and commercial…Andy GalliersSeptember 7, 2022
Insights Customer empathy & the metaverse It is easy to get excited about the opportunities for customer experience in the digital…Andy GalliersJuly 26, 2022
Insights Creating tangible improvement with CX initiatives CGA has supported clients for 21 years to develop strategy, value propositions and initiatives which…Andy GalliersJuly 12, 2022
News & Events Reaping the benefits of a CX maturity audit – watch the webinar recording If you are considering embarking upon a change programme, it is wise to have an…Andy GalliersMay 20, 2022
Insights How do you build responsiveness and resilience into your business? “The definition of insanity is doing the same thing over and over again and expecting…Andy GalliersMay 6, 2022