Case Studies

We are proud of our relationships and the results we achieve for our clients. Take a look at some of our recent work from around the globe.
Hyundai

Deploy Heartbeat® to develop world-class automotive brand experience

Coca Cola

Optimising customer management for the convenience store market

Renault

World Class Customer Experience

RDG

Making customer experience the operating model for the rail industry

Pfizer

Improving Patient and Clinical Attitudes

Inchcape

Differentiation Through Customer Experience

Orange

Global B2C Customer Experience Management Framework

BP

Customer Service Excellence Programme

standard life

Redefining The Private Client Manager Experience

Rio Tinto

Global ‘Mine to Market’ Diamond Experience

Global Tyre Manufacturer

Putting Customers First and Managing their Experience Journey

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